thank you for responding in a timely manner

Thank you for responding in a timely manner software#

I bet you get one of these responses at least 90% of the time: Pay attention to how people respond to you when you thank them. We would do this for anyone to have the chance to come to Melbourne.” It made her feel special and he basically said, “You’re not special. Don’t think anything of it.”ĭo you notice what he did? She felt his approach was above and beyond the call of duty. The nightlife is great as are the restaurants.

Perhaps a little embarrassed by all the praise he said, “It was no big deal. What the man did next sealed his fate because he never got any more business from this very important client! She said it was above and beyond her expectations. The IT director profusely thanked the man, noting how he, as the owner of the company, took time out of his busy schedule to make the trip along with his top two people. The good news was, they solved the problem rather quickly.

Thank you for responding in a timely manner software#

This important client had a software problem so the business owner took his top two technicians and accompanied them on the trip. He said he owned a software business located in Sydney and his largest client was in Melbourne, a distance of roughly 700 miles. When they had an opportunity to talk the man shared a story.

Dr. Cialdini noticed the man visibly changed as he spoke. Robert Cialdini often shares a story about an Australian businessman who attended one of his conferences. How you respond to “thank you” seems like a small thing but it can make a big difference to the other person.ĭuring keynotes Dr. I thought it only fitting to share some ideas about the right ways to respond to “Thanks,” seeing as this week Americans will be celebrating Thanksgiving.Ī theme I repeat during the Principles of Persuasion workshop is this – small changes can make big differences.